Session and signing out

Manual — Getting started — web · chapter 12 of 13

When you sign in, H2O keeps the session in this browser. While you use it, it renews by itself, without notice and without an inactivity timer: you can leave a tab open all day. Opening a page in a new tab (or another window of the same browser) is already signed in.

The session ends when…	What happens
you click Logout (red button in the header)	you sign out at once, without confirmation, and go back to the sign-in screen; the session is also ended on the server
the browser goes several days without using H2O (7 days, in the default configuration)	at the next action, H2O goes back to the sign-in screen
the administrator deactivates or deletes your user, or the validity of your record ends (Valid until)	at the next action, H2O goes back to the sign-in screen; when you try to sign in, Account disabled. Contact your administrator. appears (or Account expired on date)
you clear the browser data, or use a private window and close it	the saved session goes with them

Warning

When the session expires, H2O goes back to the sign-in screen without a message. What was being typed and had not yet been saved is lost — in long forms, save from time to time.

What Logout deletes and what stays

Deleted from this browser	Stays in this browser
the session, and the chosen site and profile	the language, the theme, the saved filters of the lists and the browser’s trust for two-factor authentication

Warning

On a shared computer, always click Logout when you finish and do not tick Trust this device for 30 days. If you already did, remove the browser in My Profile › Trusted devices.

The web and the H2O app have separate sessions: signing out of one does not sign you out of the other. To sign out of the app, see chapter 10 of the app manual.