Industrial maintenance from plan to proof, with MTBF and MTTR per asset

Each plan links an asset to a checklist template and to one or more triggers: time (every N days), usage (every X hours on the hour meter or another counter, with the due date calculated from the average usage of the latest readings) and condition (when a metric reading, such as vibration or bearing temperature, crosses the limit, with the option to require a minimum number of consecutive days out of range). Whichever comes due first wins. Once a day H2O recalculates the next date and, within the lead time you set, opens the work order with checklist, technician and group and notifies the team by email. When the work order is resolved or closed, the plan records the execution and restarts the count. Usage and condition triggers use a metric set up on the asset, such as the hour meter, and its readings.

The plan follows one asset and opens one work order at a time, when the trigger that comes due first gets close. It works well for a compressor by hour meter or a motor by vibration. The schedule generates all the work orders for a period at once for a set of assets, using the checklist template's frequency, from daily to yearly or every N days, with dates moved to the nearest business day and planned hours per month. It fits the lubrication route and the annual schedule presented to management or to the client. Both appear on the Maintenance Calendar, and each plan's next preventive shows there before the work order exists.

Per asset, from the work orders linked to it and the modality of each one. MTBF is the average interval between openings of corrective work orders, and MTTR is the average time between their opening and resolution. Availability subtracts the downtime from correctives from the time since the asset was registered. The same tab shows MTTF and downtime hours, with the timeline of preventives and correctives. For the numbers to come out right, each work order needs to be linked to the asset and have the right modality, preventive or corrective. An automation rule can set the modality at opening, including on work orders generated by plans. The reliability report brings these indicators together for all assets by period, in PDF.

Predictive techniques, such as vibration analysis and thermography, produce measurements. In H2O, each asset gets the metrics you track, such as vibration in mm/s, bearing temperature, current and pressure, with an expected range, a critical range and a frequency. Readings come in through the app, a patrol, the web or the REST API, when sent by a SCADA system or IoT gateway, and are classified on arrival. An out-of-range reading can open a corrective work order automatically, with Very high priority if it is critical, and the plan's condition trigger opens the preventive when the deviation repeats for the number of days you set. Thermographic inspection has its own checklist in the app and a PDF report. The ranges and intervention criteria are set by your engineering team.

Each part goes in as a component of the asset, with an installation date and service life by time, by usage (hours or another unit) or whichever comes first. The asset shows whether the component is on time, due soon or overdue and keeps the history of each replacement, with reason, linked work order and hour meter reading. The replacement restarts the count, the component status appears on the RAT, the checklist and the technical report, and H2O emails the people you choose when the replacement enters the warning window.

Yes. With the work orders already on the device, the technician handles the job, fills in checklists and patrols, takes photos, enters measurements, logs component replacements, requests material, collects the client's signature and generates the RAT, all offline. The data uploads on its own when the network comes back. Login and the first sync use the network. The app is on Google Play (Android), the App Store (iPhone and iPad) and the Microsoft Store (Windows). Plans, scheduling, contracts and dashboards are set up on the web, and automatic notices to the team and the client go out by email.

Yes. Clients, sites and units sit in a tree, and each user sees only the clients in their profile. Each contract has a validity period, covered sites, SLA by priority with % penalty, IMR and a monthly measurement with score, deduction and approved amount, exported to Excel and PDF. The client follows tickets through the requester portal and answers the satisfaction survey, which feeds the IMR. The Invoice button records the invoice in the contract's execution, and the contract management report comes out in PDF and PowerPoint for the client meeting.

Response and resolution deadlines come from the choice made at opening, a rule, the asset or the SLA table of the contract that covers the site, and they are counted from opening. Statuses marked to pause the SLA, such as 'Awaiting part', freeze the resolution clock, and the paused time is given back in business hours from the SLA calendar. Overdue items show on the dashboard, the list, the War Room and the app, and the SLA reports include a summary, trends and a detailed breakdown in business hours.

Each part has a minimum stock and a target stock, and parts below minimum are highlighted in the list and on the dashboard. The technician requests material from the work order or the app, the request goes through approval and purchasing and, on delivery, the cost is added to the work order automatically at its stock entry value. The NF-e comes in by access key, with a SERPRO lookup, or by barcode in the app. The work order cost adds up technician hourly rate times logged time, fixed cost and material, and the reports show cost by client, site, location, requester and technician.

ATG is a consulting and technology company with experience in maintenance planning and control (PCM), commissioning, RCM and ISO 55000 methods, and H2O keeps the records those methods use: each asset's record with property data, warranty and documents, components with service life, plans by time, usage and condition, work order history with symptom, impact and cause, recurring failures logged as a Problem, and the MTBF, MTTR and availability of each asset. The analysis and the method's decisions stay with your engineering team, and ATG offers implementation consulting. Using H2O does not guarantee certification.

No. ATG has no partnership with Uptime Institute, and H2O is not certified or endorsed by it. H2O was born inside mission-critical data centers and was used as the maintenance management tool in Uptime Institute® Operational Sustainability audit processes. What it keeps are the records the operation uses to demonstrate its maintenance program: the plan, the work orders executed with checklist, photos and signature, and the history of each asset. Using H2O does not guarantee certification or any audit outcome.

Yes. Assets, tickets, users, locations and contacts come in from a CSV or Excel spreadsheet, with preview and validation before saving. Plans, materials and suppliers are set up on the system's screens, and the same plan can be created in one go for several assets of the same type. To connect H2O to your ERP or other systems, there is an authenticated REST API and signed webhooks, and the integration is delivered as a custom project.

Yes, with the preventive maintenance tools: one plan per HVAC unit or an annual schedule for the whole set, checklists with photos and measurements, and the PDF of each execution. The PMOC (Brazil's mandatory HVAC maintenance, operation and control plan) is built with the same features as any other preventive plan.